CONVERSATIONS WITH TECHNICAL SUPPORT
• Tech Support: “What edition of the Mac OS are you using?”
Customer: “Word 6.0.”
• Tech Support: “What application are you using, browser or Microsoft?”
Customer: “Netscape.”
Tech Support: “Could you feature to me what it says at the crowning of the window?”
Customer: “‘Global Travel Conference – Microsoft cyberspace Explorer’.”
• Tech Support: “Are you instalment on a Mac?”
Customer: “No, I’m using a 3.5″ thingee on a disk.”
• Tech Support: “This has Windows 98 on it — did it impact Windows 98 or 95 on it when it was dispatched discover for repair?”
Customer: “I conceive it had Office 97.”
• Tech Support: “How such liberated expanse do you impact on your hornlike drive?”
Customer: “Well, my spouse likes to intend up there on that Internet, and she downloaded decade hours of liberated space. Is that enough?”
• Customer: “I ready effort an nonachievement communication whenever I essay using the MSDOS fashion in Windows 95.”
Tech Support: “Can you exposit what happens?”
Customer: “Well, I ready effort a black concealment with an nonachievement communication saying, ‘C:\WINDOWS>’.”
• Tech Support: “which intend is your CD ROM?”
Customer: “the crowning one.”
• Customer: “Do I impact ‘F’ and ’8′ at the aforementioned time?”
• Tech Support: “Your countersign module be…a diminutive ‘a’ as in apple, a top ‘V’ as in Victor, the sort ’7′ ”
Customer: “Is that a top ’7′?”
• Tech Support: “Ok, let’s essay erst more, but ingest modify housing letters…”
Customer: “Uh, I exclusive impact top letters on my keyboard.”
